VIP FAQ
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Why does my VIP ticket order say pending?
It normally says pending until closer to the date of the show, when you''ll receive an email with more info about it.
Can I do VIP alone, as a minor?
NO! A parent or guardian must be present with their own VIP ticket to accompany the minor.
Can I buy a VIP ticket and NOT participate in some of the activities?
YES! You do NOT have to participate in any of the activities. Ex: If you don't want to take a picture with them, you don't have to. But I'm sure you'll want to once you're there.
Can I get a refund for my VIP ticket(s)?
NO! There are no refunds for tickets. You can resell them.
What am I supposed to do if I sold my VIP ticket(s)?
If you sold your VIP ticket(s) to another Magician, you have to email info@voilateam.com to let us know of the name change on the order otherwise the new Magician (buyer) will NOT be on the VIP list for the show.
Can I bring ____ to VIP?
For specific items please refer to the venue website or call them directly and ask.
Can I bring the guys a gift(s)?
YES! The guys will be thrilled to receive gifts, as long as the gift adheres to venue policy and rules.
When will VIP begin?
All VIP information for each show will be emailed to you closer to the date. Info will also be announced on the Street Team Instagram @street_magicians_official
How long is the VIP?
All VIP information for each show will be emailed to you closer to the date. Info will also be announced on the Street Team Instagram @street_magicians_official
Will I meet the openers during VIP too?
NO- VIP is for VOILÀ only, as this is their tour.
Are the shows all ages or are there age restrictions?
Please check the venue website or ticketing site for age restrictions.
Still have a question and/or concern?
Reach out to info@voilateam.com for further questions and/or concerns.